Security & hosting
Your data stays yours, in your own tenancy.
AERIS is licensed as an isolated deployment. Your airport's leases, tenants and financial records live in a database that no other licensee shares and no other licensee can reach.
Isolation
- A dedicated database per licensed airport — no shared tables
- Separate application host and separate domain per licensee
- Row-level security enforced at the database, not only in the interface
- Separate credentials and key material per environment
Access control
- Roles for admin, finance, commercial, operations and tenant
- Field-level restrictions on commercially sensitive terms
- Tenant accounts scoped to a single tenant's records
- Session controls and administrator-initiated revocation
Assurance
- Immutable audit trail on every create, update and delete
- Who, what, when and previous value recorded on each change
- System health monitoring visible to your administrators
- Exportable audit extracts for internal and external audit
Data protection
- Encryption in transit (TLS) and at rest
- Automated daily backups with point-in-time recovery
- No card data ever stored — hosted gateway only
- Documented restore procedure tested during implementation
Ownership
Data ownership is written into the licence.
The airport owns its data outright. Trident processes it only to operate and support the platform.
- Full export of your data in open formats on request, at any time
- A complete export provided automatically at the end of a licence term
- No use of licensee data for marketing, benchmarking or model training
- Named support contacts under NDA, with access logged
- Hosting region selectable where local requirements demand it
Need to satisfy an IT review?
We will complete your security questionnaire and walk your team through the architecture.